Great Insite into why you should be ITIL 4 certified

Cass Parton of Nexttech - www.nexttech.edu.au  interviews Scott Tunn on how to prepare and manage processes - so that we are not caught wanting in the next crisis 

Scott shares with us how ITIL4 process Management is critical in times of a Pandemic and why it is critical for every Service Manager to be ITIL4 certified 

Scott Tunn .... “without understanding the principles of ITIL .... it’s like putting a jigsaw piece together without the picture” 

- ITIL 4 is a 2 day globally accredited course 

- Business and Process Management for IT Personnel and every manager who looks after Services

Where to from here?

Here is a video of the full interview 

www.nexttech.edu.au