Here is the trust narrative

TRUST = Credibility + Reliability + Intimacy

                             Self-orientation

T is trust —how much the parties trust each other

C is credibility—has the party been referred to buy a credible source? does he/she make sense? have they done something similar before? Have they got what it takes robe part of the team? Have they the knowledge, education, experience and credentials that you can trust ? Are you authentic ?

Example

you go see a doctor and he prescribes you a green pill with yellow dots and costs a fortune because it will make you feel better ....  If he has a good reputation, the relevant qualifications and has been referred by someone you know like and trust  - his credibility factor will be high - as a patient , the likelihood up you buying and taking that pill is good.

If you are in a foreign country, and you see a "doctor" on the pavement in a dark alley, dark glasses offering the same pill - you will think twice about taking it!! 

The higher the credibility factor - the higher the trust factor 

R is reliability—have you built a reputation of reliability?  Are you consistent ? Are your words and actions aligned ? 

Have you got a reputation of someone with a strong integrity? Are you someone who can follow through? Do you under promise and over deliver? Have you been part of an innovative team before? If you have failed many times- that's ok - have you learnt from that experience? 

Example 

If you have a golf partner that continually doesn't come on time for tee off and is unreliable - can you trust him to be there next week - or are you going to continually have angst whether he will be there next time - his reliability is low -  his trust factor will be low .

I is intimacy—how secure or safe are you perceived by your team ? Are you honest? How well do you know them ? Can they trust you to tell you their inner most secrets, ideas , bfo's (blinding flashes of the obvious!) . The higher the intimacy - the higher the trust factor. You know the strengths and weaknesses of that person or team - and you know the value that they can bring! You have done it before with them!

S is Self in the denominator is Real interesting . 

it’s about the selfishness factor

Are we focussed on what we get out of the relationship for ourselves , or what we can contribute for the benefit of the project or person? 

What  is the perception?

If we focus on the other person or project , paying attention to whatever it is that helps them succeed, this will build trust and be a strong base for a strong relationships based on trust.

High C and R and I builds trust: 

High S destroys trust 

Capability and Reliability are largely quantifiable - calculated from the head 

Intimacy and self orientation is largely based on gut, instinct, chemistry and perception - calculated from the heart - "can I collaborate with you , work with and be frank with you or are you in it for yourself without regard for me. 

Do I have a sense that the person cares about me"

Innovation thrives on teams working together and developing strong relationships with each other. They are not built on one off transactions - they are built on long term commitments for the benefit of each other and for those around them. 

At the heart of this relationship is trust .

JOINT WINNERS ANNOUNCED FOR INDUSTRY LEADERSHIP AWARD 2021

Could not be prouder of Brian Fine - a foundation member of our Nexttech Transformation Forum 

MEDIA RELEASE   JOINT WINNERS RECOGNISED FOR RESEARCH INDUSTRY LEADERSHIP AWARD    The Australian Data and Insights Association (ADIA, formerly AMSRO) is pleased to announce that the Jayne Van Souwe Research Industry Leadership Award for 2021 has been awarded to  Brian Fine, CEO Australia Online Research and Quality Online Research and Martin O’Shannessy, Partner OmniPoll. The judging panel, which comprised of inaugural winner Darren Pennay and former Association presidents Nicola Hepenstall and Yvonne Wallis, unanimously agreed that both Fine and O’Shannessy had demonstrated the outstanding qualities that underpin the industry leadership award. The Jayne Van Souwe Research Industry Leadership Award was introduced in 2019 in honour of Jayne who dedicated many years to the industry, particularly across governance, privacy and quality. The Award pays tribute to those leaders who have made a significant and long-term contribution to the growth, promotion and advancement of the Australian research, data and insights industry. Nicola Hepenstall said: “The judging panel was delighted to be able to recognise the contributions of Brian Fine and Martin O’Shannessy; two impressive and talented leaders who have given so much to our industry over many years.    “Brian has played a leading role in ensuring that our online methodologies reflect the best practice principles that have been a hallmark of our industry.  He has worked tirelessly over many years dedicating significant time to ensuring high standards of quality, integrity and accuracy.   “While our reputation as an industry is often focused on the technical side of our work, underpinning our efforts is the strong desire to have an impact.  Whether we are talking about leading political polling or evidence to inform the decision-making process around major social reforms, Martin has an impressive list of achievements.”  Accepting the award, Brian Fine said: “I am particularly honoured to receive this award. The late Jayne Van Souwe was a highly respected researcher and a colleague and friend for so many years. Those who knew her well would recall she was passionate about ensuring the quality of research and the fieldwork that underpinned it. It is essential for our industry to have data our clients can trust, and which is valid and representative. My focus over the past 20 years, and that of my team at QOR, has been an obsession with the quality and accuracy of online research.” Martin O’Shannessy said: “Jayne was an inspiration and a friend to so many of us and I’m proud to be part of an award that bears her name. I am delighted to see that ADIA has retained its sense of purpose and direction over recent years and is clearly going from strength to strength under the leadership of the current board and the unassuming but highly effective Sarah Campbell as CEO.” ADIA CEO Sarah Campbell, said: “The thriving research, data and insights industry that exists in Australia today has been built on the activities and efforts of individuals who have dedicated significant time, energy and expertise on behalf of the wider research community. As the industry increasingly embraces technology, digitisation and automation, it is important that we recognise and value the critical contributions that our industry leaders make in guiding our transformation and ensuring our continued impact.”     JOINT WINNERS BRIAN FINE & MARTIN O'SHANNESSY

THE WORKPLACE OF THE FUTURE IS A HYBRID SYSTEM

If you want to recruit and retain the brightest and the best talent - you will need to think differently about how you engage with them.

70 % of people want flexibility of where and when they work - where connection and collaboration with people anywhere around the world is key, and where they want a pathway to lifelong learning .

 

Working from remote locations like homes and cafes comes with more security threats - and risk of your human capital leaving - is leading to a massive disruption of organisations workforces - where at anyone time 40% of your workforce are being approached to leave and pursue other opportunities .

Businesses will not only have to rely on good technology to increase productivity and job satisfaction - they will have to provide a great culture and collaborative community and a pathway to be upskilled and cater for “the lifelong learner”.

 

• Attitudes need to change
• Cultures need to change 
• Kpi’s need to change 
• Systems will need to change to cope with the fluid workforce
• Technology and office layouts need to change 
•  Teams need to collaborate using technology, like dedicated Teams/Zoom Rooms.
• Audio and video quality needs to be superb when connecting online - both at the office and at your team members homes

The #NexttechRevolution has arrived , shifting change from traditional to hybrid workplaces - and where the power has shifted from the organisation to the lifelong learner 

 

Inspired by Roger Amir at Mitronics and Heather McGowan 

#the5cs #bbgforum #bsi 

The Story of WiFi - OzInnovation

One of the greatest Australian inventions, wi-fi technology was developed by a team of radio astronomers in CSIRO in 1992. The team comprised of Dr. John O’Sullivan, Mr. John Deane, Mr. Diet Ostry, Dr. Terry Percival, and Mr. Graham Daniels and worked extensively on the issue of radio waves bouncing off indoor surfaces and thus resulting in an echo distorting the signal. They resolved this problem by creating a fast chip for signal transmission during the echo thus leading to the invention of Wi-fi. This technology, now used by more than a billion people globally, has now become an indispensable part of our lives.

Link to other Oziinventions -https://leverageedu.com/blog/australian-inventions/

Joyous - HR tech company raises $14.5m to help build a culture of diversity equity and inclusion in the workplace?

The Wicked Problem 

“Organisations need to find a way of including all staff in decision-making and they need to acknowledge employee satisfaction and culture as key contributors to performance and those that succeed will outperform their competitors.” 

Says Mike Carden co-founder of Joyous 

“Employees want to tell their leaders about things that are happening to them, but there aren’t that many ways for them to do that outside of anonymous feedback, which immediately becomes someone else’s problem,”

The solution 

Joyous has raised $14.5 million from Square Peg, AirTree Ventures and Icehouse Ventures to build out its enterprise feedback software and enhance its machine learning insights - that will help track measure and reward employee engagement .

Joyous, is a tool that creates transparent conversations between managers and staff, directs them to relevant people within an organisation then layers a machine learning element to extract insights into how the company can achieve its objectives.

Mike Carden has done this before - and VCs back people! He founded  m HR software-as-a-service (SaaS) business called Sonar6, which was acquired by Nasdaq-listed Cornerstone OnDemand, in 2012.

Problems that need to be solved

How do multinational organisations cope with remote working across countries?

.

How can you track and measure how your team feels? 

How can employers use software to monitor where employees are and how they feel when they work remotely,?

Money use for 

The money raised will be used to hire  more data scientists to work with its large enterprise customers to further tweak how employee feedback can enhance business-wide decision-making.

Square Peg co-founder Barry Brott said.

“They’re building something of real consequence – giving workers a voice, and helping companies champion trust, action and autonomy,”

Other companies to look out for in this space 

www.rapidawards.com.au

https://culturalinfusion.org.au/

https://bbgforum.com.au/forum/diversity-equity-and-inclusion-forum/

Discussing Diversity Equity and Inclusion in the workplace

Lost your job or business? Where to from here ? 5 ways to move forward

Losing your job or business is scary, and the uncertainty of a secure financial future can make you feel hopeless. It can feel like you’ve been punched in the gut and are caught completely off-guard and you are thinking where to from here! 

An interesting stat is that the average millennial will have at least 17 careers over the course of their life - they need to treat these moves as an opportunity to learn and grow 

A fallout from the pandemic is that the economy and the future of work is changing and will eithereithereither

1. Lose their job - get retrenched - (maybe to a robot) 
2. Look for a change 
3. Lose their business 

It has given the employer, employee - and the business owner and leader an opportunity to make a change.! 

You may be retrenched tomorrow and your lump sum retrenchment looks amazing, or your Jobkeeper subsidy or grant may feel like a windfall - but let me tell you - it goes quickly !!!

It is super scary 

You are doing fine and boom - the next thing - - - - you do not know where to go tomorrow you are lost, confused and stressed about the future - your livelihood and way of life is in jeapardy!

Below are some 5 that you can help go forward

1. Get into the right mindset 

 Treat this time as an opportunity

 You will be hit with a flood of thoughts and emotions – anger, anxiety, sadness, hopelessness – these negative feelings can affect you and prevent you from pushing forward.

Do not veg in front of the TV or binge on Netflix or computer games and go down that rabbit hole 

By doing - by taking positive action  - will lead to more opportunities - Join a network group - with a view to connect, collaborate and grow  - work for a not for profit  - in an area you want to focus in - target your customers - and connect with them  - remember the motto (Gpwtwaygwyw) give people what they want and you will get what you want! Plan to get in front of your boss or ideal client base 

2. Treat finding a new job or business like a job  

• Look in newspapers,
•  online job boards , seek.
• Speak to friends and family
• Look to the  new- economy - Uber, Airbnb 
• Commercialise your hobby 
• What else? Share in comments below 👇🏻👇🏾👇🏿

3.  Don’t feel ashamed about applying for Centrelink or government support 

That’s why you pay your taxes. The cool thing in Australia is that no-one needs to starve! 

3. Analyse your financial situation and budget like your life depended on it! 

List your assets, liabilities - your income and expenses for the last 12 months 

 Only keep the bare essentials (food and shelter - and cut out the rest . 

Ask for a reduction in rent and potentially pause your mortgage payments. 

Avoid touching your super - and maybe look to have your insurances for need by super 

4. Re skill become a lifelong learner 

Take the opportunity to learn a new trade, profession  or business. Speak to Nexttech (www.Nexttech.edu.Au  or www.BSILearning.edu.au) (Message me and I will refer you)

Treat yourself as a lifelong learner . 

Did you know that every Australian has the ability to get up to $100k government loan - worth of accredited education - that only needs to be paid back when you earn more than $50k per annum. 

Make sure you do it with others - ideally in an area that you feel you can carve out your next career. Make sure you max out this opportunity!!!  

5. Get yourself a mentor and a coach or be part of a #bbgforum

Get them to hold you accountable - this will probably be your best investment (and in my view an essential payment) 

As my mother in law says - you’ve got to speculate to accumulate 

Remember - any change evokes the same feelings - by most people - and the one thing you can be certain about in life - is change 

Don’t just choose action - choose “the right action” 

Look at every cent you spend as a cent towards your survival, and every minute  you spend as a gold coin - toward getting back on your growth path 

Inspired by Smart Ways to Manage Money After a Job Loss

By Tracey Edmonds

Emma Sydney and the Transformation Forum