Cass Parton of Nexttech - www.nexttech.edu.au interviews Scott Tunn on how to prepare and manage processes - so that we are not caught wanting in the next crisis
Scott shares with us how ITIL4 process Management is critical in times of a Pandemic and why it is critical for every Service Manager to be ITIL4 certified
Scott Tunn .... “without understanding the principles of ITIL .... it’s like putting a jigsaw piece together without the picture”
- ITIL 4 is a 2 day globally accredited course
- Business and Process Management for IT Personnel and every manager who looks after Services
Where to from here?
Here is a video of the full interview
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