Nexttech

Nexttech
Creating Generational Legacies

Friday, March 27, 2020

Great Insite into why you should be ITIL 4 certified

Cass Parton of Nexttech - www.nexttech.edu.au  interviews Scott Tunn on how to prepare and manage processes - so that we are not caught wanting in the next crisis 





Scott shares with us how ITIL4 process Management is critical in times of a Pandemic and why it is critical for every Service Manager to be ITIL4 certified 




Scott Tunn .... “without understanding the principles of ITIL .... it’s like putting a jigsaw piece together without the picture” 


- ITIL 4 is a 2 day globally accredited course 
- Business and Process Management for IT Personnel and every manager who looks after Services



Where to from here?




Here is a video of the full interview 




www.nexttech.edu.au

Tuesday, March 24, 2020

Yuval Noah Harari: the world after coronavirus



Below is a summary - with a few questions 

This storm will pass, humankind will survive, most of us will still be alive — but we will inhabit a different world. 


Healthcare, politics, economy, culture will be different and the choices we make now could change our lives for years to come.


There are 2 choices we will make in tackling this virus  over the next year that will determine the path over the rest of the century - writes Yuval Noah Herari has an outstanding article in the Fin Times


1. Surveillance - should there be privacy? 


2. Will we travel down the route of disunity, or will we adopt the path of global solidarity?


Here is the dichotomy ..... if we are to act globally as one.... do we not have to be transparent? Should we not have anything to hide?

The key ingredient in being a connected , collaborative and contributive society is TRUST:

1. Surveillance - should there be privacy? 




Closely monitoring people’s smartphones, making use of hundreds of millions of face-recognising cameras, and obliging people to check and report their body temperature and medical condition, authorities can not only quickly identify suspected coronavirus carriers, but also track their movements and identify anyone they came into contact with. A range of mobile apps warn citizens about their proximity to infected patients. 


When you touch your phone to click a link - not only does big brother know what you’ve touched - but also knows your temperature and your pulse! 


This is an effective way of monitoring and beating this virus... but at what cost? 

Consider a hypothetical government that demands that every citizen wears a biometric bracelet that monitors body temperature and heart-rate 24 hours a day. The resulting data is hoarded and analysed by government algorithms. The algorithms will know that you are sick even before you know it, and they will also know where you have been, and who you have met. The chains of infection could be drastically shortened, and even cut altogether. Such a system could arguably stop the epidemic in its tracks within days. Sounds wonderful, right?


But if you can monitor what happens to my body temperature, blood pressure and heart-rate as I watch the video clip, you can learn what makes me laugh, what makes me cry, and what makes me really, really angry. 


It is crucial to remember that anger, joy, boredom and love are biological phenomena just like fever and a cough. The same technology that identifies coughs could also identify laughs. 


If corporations and governments start harvesting our biometric data en masse, they can get to know us far better than we know ourselves, and they can then not just predict our feelings but also manipulate our feelings and sell us anything they want — be it a product or a politician. 

(Can they already do this by our activity on social media?)


Biometric monitoring would make Cambridge Analytica’s data hacking tactics look like something from the Stone Age. Imagine North Korea in 2030, when every citizen has to wear a biometric bracelet 24 hours a day. If you listen to a speech by the Great Leader and the bracelet picks up the tell-tale signs of anger, you are done for.


Trust citizens to do the right thing and respect privacy or force police state ? 

2. We need to adopt the path of global solidarity



Both the epidemic itself and the resulting economic crisis are global problems and will be solved effectively only by global co-operation. 

To defeat the virus we need to share information globally. 

China can teach the US many valuable lessons about coronavirus and how to deal with it. 

What an Italian doctor discovers in Milan in the early morning might well save lives in Tehran by evening. 

When the UK government hesitates between several policies, it can get advice from the Koreans who have already faced a similar dilemma a month ago. 

But for this to happen, we need a spirit of global co-operation and trust.  

 Countries should be willing to share information openly and humbly seek advice, and should be able to trust the data and the insights they receive. 

We also need a global effort to produce and distribute medical equipment, most notably testing kits and respiratory machines.

 Instead of every country trying to do it locally and hoarding whatever equipment it can get, a co-ordinated global effort could greatly accelerate production and make sure life-saving equipment is distributed more fairly.

This  war against coronavirus needs for us humans to connect, collaborate and contribute and show that we are one community.

Countries currently less affected could send medical staff to the worst-hit regions of the world, both in order to help them in their hour of need, and in order to gain valuable experience. 

Global co-operation is vitally needed on the economic front too. Given the global nature of the economy and of supply chains, if each government does its own thing in complete disregard of the others, the result will be chaos and a deepening crisis. 

We are all human - and we will fight this by being one community - through collaboration , sharing knowledge,, sharing resources , helping and supporting our fellow human - in whichever way you can. 


The following was written by Ian Jacobsberg during a sleepless night after South Africa was called into lockdown


The scourge we are facing doesn’t hate us because we are black or white, or anything in between.


It doesn’t condemn us because we are Buddhist, Christian, Hindu, Jewish or Muslim.


It doesn’t judge us because we are rich or poor.


It doesn’t blame us for its troubles because we are liberals, conservatives, capitalists or socialists.


It attacks and kills us because we are human.


So let us respond with humanity. Many people will find themselves isolated. 


Reach out to them and encourage them to reach out. You may not be able to offer tangible help, but show them you care. Make personal contact with those you can and share messages of hope and strength on social media for those whom you can’t. Read the messages you receive with care and respond with compassion and sensitivity. 


Yes, we are all going be frustrated, maybe angry and resentful. If it helps let it out. But do it without condemnation or judgement, without blaming or  hating. 


If we stand together with humanity, we will get through this and we will be better for it.”



This is what Yuval Noah Harari concludes in this article 


If we choose disunity, this will not only prolong the crisis, but will probably result in even worse catastrophes in the future. If we choose global solidarity, it will be a victory not only against the coronavirus, but against all future epidemics and crises that might assail humankind in the 21st century. 


For the full article in the financial times , click financial times Yuval Noah Harari 

Sunday, March 22, 2020

Should we keep things in perspective?

And for a bit of balance 


University of Hamburg data

The number of deaths in the world in the first two months of 2020

       2360 : Corona virus
      69602 : Common cold
      140 584 : Malaria
     153,696 : suicide
     193,479 : road accidents
     240,950 : HIV loss
     358,471 : alcohol
     716,498 : smoking
  1,177,141 : Cancer

 Then do you think Corona is dangerous? 

 Or
is the purpose of the media campaign to settle the trade war between China and America 
or
to reduce financial markets to prepare the stage of financial markets for mergers and acquisitions 
or 
to sell US Treasury bonds to cover the fiscal deficit in them
Or
Is it a Panic created by Pharma companies to sell their products like sanitizer, masks, medicine etc.

Do not Panic & don't forward Rumors.

I am posting this to balance your newsfeed from posts that caused fear and panic. 

82,000 People are sick with Coronavirus at the moment, of which 77,000 are in China. With a population of over 1.1 billion. This means that if you are not in or haven't recently visited China, this should eliminate 94% of your concern.

If you do contract Coronavirus, this still is not a cause for panic because:

81% of the Cases are MILD
14% of the Cases are MODERATE
Only 5% of the Cases are CRITICAL

Which means that even if you do get the virus, you are most likely to recover from it.

Some have said, “but this is worse than SARS!”. SARS had a fatality rate of 10% while COVID-19 has a fatality rate of 2%

Moreover, looking at the ages of those who are dying of this virus, the death rate for the people UNDER 50 years of age is only 0.2%

This means that: if you are under 50 years of age and don't live in China - you are more likely to win the lottery (which has a 1 in 45,000,000 chance)

Let’s take one of the worst days so far, the 10th of February, when 108 people in CHINA died of Coronavirus.

On the same day:

26,283 people died of Cancer
24,641 people died of Heart Disease
4,300 people died of Diabetes
Suicide took 28 times more lives than the virus did.

Mosquitoes kill 2,740 people every day, HUMANS kill 1,300 fellow humans every day, and Snakes kill 137 people every day. (Sharks kill 2 people a year)

REST AND DO THE DAILY THINGS TO SUPPORT YOUR IMMUNE SYSTEM , PROPER HYGIENE AND DO NOT LIVE  IN FEAR.

SHARE TO STOP PANIC

Saturday, March 21, 2020

An excellent site for data on the virus



The one thing I must control now is my interactions with others and the world.  It is my most important job both for myself, my wife, and others.  On our front door and on my computer screen is this reminder sign. “


Oh, you obviously can touch your face after washing your hands.  Just remember not to touch anything, like the can of beans you just brought into the house without washing your hands again.  I know this is obvious to everyone here, but you can’t be too careful. We can’t make even one mistake!




 “Calm emerges when we are not controlled by circumstances out of our control. Knowing the limits of our actions, and conversely the strength of our own power, is critical to finding a place where we can be in support of others.  And gratitude and kindness never hurt. “

Thursday, March 19, 2020

Summary of McKinsey Report on Economic Impact - as of March 18

Demand suffers as consumers cut spending throughout the year. In the most affected sectors, the number of corporate layoffs and bankruptcies rises throughout 2020, feeding a self-reinforcing downward spiral.

The financial system suffers significant distress,

but a full-scale banking crisis is averted

because of banks’ strong capitalization and the macroprudential supervision now in place. 


Fiscal and monetary-policy responses prove insufficient to break the downward spiral.


The global economic impact is severe, approaching the global financial crisis of 2008–09. GDP contracts significantly in most major economies in 2020, and recovery begins only in Q2 2021.


The coronavirus crisis is a story with an unclear ending. What is clear is that the human impact

is already tragic, and that companies have an imperative to act immediately to protect their employees, address business challenges and risks, and help to mitigate the outbreak in whatever ways they can.


Here are some interesting stats from China.... 


1. Disease causes fatalities mainly to population 70 plus



2. Increase Testing seems to have a direct result in reducing cases of the virus




3. Major Countries affected outside China are Iran , Otaly and South Korea 



4. Significant economic effects on consumer spending, retail sales, car sales, smartphones, hotel occupancy, tourism - no company remains unaffected . 

Positive - reduced pollution 





Friday, March 6, 2020

Could Coronavirus be the black swan of 2020 ?


We could be facing a recession ... for most it will be bad... for those with an abundant mindset and a solid vision - it could be really good.  

Many of the most iconic companies were forged and shaped in difficult times - vis-à-vis 
  • Cisco - took advantage of black Monday in 1987.
  • Google and PayPal negotiated their journey after the Dotcom crash 
  • Airbnb , Square and Stripe were founded in the GFC.
Challenges focus the mind - and provide fertile ground for creativity and innovation .
Taleb - who wrote the book “black swan” talks about the effect of the black swan to different people .... 

“what may be a black swan surprise for a turkey is not a black swan surprise to its butcher; hence the objective should be to "avoid being the turkey" by identifying areas of vulnerability in order to "turn the Black Swans white"



  1. Have enough cash! Have enough access to money to ride out the tough period (toilet paper?) - and have enough access to money or “currency” to make the great acquisitions. Remember the core principal that my grandmother taught me - buy low and sell high!!! Seize opportunities when your competitors have been battered! In a downturn - revenue and cash levels fall faster in a recession 
  2. Be prepared to change - be adaptable - as Darwin said - those who survive “are not the strongest or the most intelligent , but the most adaptable to change.
  3. Face facts - False optimism can be destructive - face the facts and take decisive action. Look at your overheads, Capex and budgets and reassess.